LET'S GET YOU STARTED!
Welcome to St. Francis Serves (SFS)! If you are a new to our site, there are several ways to get you started in the right direction. If you learn better visually, click one of the images below to take you to a video walkthrough. Also below, are FAQs that answer basic questions on how to navigate the site.
If you ever need extra assistance on navigating this site, please reach out to Dina DaRe.
WHAT IS ST. FRANCIS SERVES?
St. Francis Serves is the volunteer site for all service-oriented and non-monetary donation opportunities offered by our ministries at The Catholic Community of St. Francis of Assisi. This platform helps staff and individuals track user sign-ups and hours, offer information about various parish departments and ministries, and shares ministry leader information.
In order to sign-up for an opportunity, individuals must create an account first.
VIDEO TUTORIALS
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FREQUENTLY ASKED QUESTIONS
Q: Why did our Parish choose to use St. Francis Serves?
A1: Simple answer: To create a one-stop shop for all things service related.
A2: Longer answer: Before we moved to SFS, all service opportunities were shared via separate SignUp Genius links (there were a lot!). Switching to SFS allows us to not only provide a one-stop shop for every opportunity, doing away with multiple links for parishioners to keep track of, but it also allows us to better report data/trends, explain our ministries fuller, highlight upcoming events/drives, showcase volunteer blog stories, and even more!
Q: Do I need to create an account to look through the site?
A: You do not! The only time you will be asked to create an account or sign-in is when you sign-up for an opportunity/event.
Q: How do I find a specific ministry’s available opportunities?
A: On the left-side menu, click on “Find a Ministry”. Here you can click the name of a ministry to bring up a calendar of their specific opportunities.
Q: How do I sign up as an individual, or as a group?
A: When you open an opportunity, you will see a list of all current openings. Select “Sign Up” or “Sign Up as Group” if available. When you sign up as a group, you will be asked to create a team or use an existing one you’ve created. Select or name your team, mark yourself as the group leader and select the number of additional slots you would like (ex. you have a group of 3, so you mark 2 additional slots).
Q: How do I contact a ministry leader directly?
A: On the left-side menu, click on “Find a Ministry”. A ministry leader’s contact information will be listed under their ministry.
Q: How can I join a ministries email list for updates? How do I unsubscribe from an email list?
A: On the left-side menu, click on “Find a Ministry”. Click “Join our Email List” of the ministry of your choosing to join. To remove yourself from an email list, click your profile icon on the top right of the page, select “My Email Lists”, and click the X under the ‘Options’ section for the chosen ministry.
Q: I’m on Realm, do I need to join an email list on St. Francis Serves?
A: We are now encouraging everyone to sign up for ministry email lists on St. Francis Serves. Ministry Leaders will now be communicating with interested people through this site and from its email list.
Q: How do I unregister from an opportunity I have signed up for?
A: Click your profile icon on the top right of the page, select “Opportunity Responses”, locate the opportunity, and select “unregister” from the drop-down box under ‘Options’.
Q: How do I view my current volunteer hour total and what I have done?
A: On the left-side menu, click on “Dashboard”. Here you will see your current volunteer hour total and the number of opportunities you’ve served with. Click each box for a detailed breakdown.
Q: I forgot my username and/or password. Who do I contact?
A: Email or call Dina DaRe, our Administrative Assistant for Pastoral Care/Justice & Peace, at dina.dare@stfrancisraleigh.org, (919) 847-8205 ext. 242.
Q: Can I edit which emails I get from St. Francis Serves?
A: Yes, you can! Click your profile icon on the top right of the page and select “Edit Profile”. On the page and within the ‘Data and Communication Settings’ section, click “Manage my Preferences”.
